Returns & Exchanges
At Alkaram, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all unused and unwashed home textile products. If you are not completely satisfied with your purchase, we are here to help ensure a smooth exchange or refund process.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags, labels, and protective inserts are intact to qualify for a full refund.
Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
Quality Inspection & Refund
Once our team inspects the returned home goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing