Frequently Asked Questions
Everything you need to know about Alkaram home textiles and services.
What materials are used in Alkaram bedding collections?
We use premium, high-thread-count cotton, sustainable linens, and luxury sateen blends to ensure maximum comfort and durability for all our bedding products.
How long does shipping take for home decor items?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy for home textiles?
We offer a 30-day return policy for unused and unwashed items in their original packaging. Please note that for hygiene reasons, pillows and duvets cannot be returned once opened.
Do you offer customization for curtains or upholstery?
Currently, we offer a wide range of standard sizes. For bulk or specialized corporate orders, please contact our bespoke team via the 'Contact Us' page.
How should I care for my Alkaram products?
Most of our textiles are machine washable. We recommend washing in cold water with mild detergent and tumble drying on low to preserve the fabric integrity and color vibrancy.
Are your products ethically sourced?
Yes, Alkaram is committed to ethical manufacturing. We work closely with certified suppliers to ensure fair labor practices and environmentally conscious production methods.